How to track a parcel. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I ordered my new device on the 16/04/2022 I accepted the credit agreement and received the email stating my order would be delivered on the 19/04/2022 I then clicked on the link for delivery and it states that my order has been returned to sender. Nothing off Yodel. Virgin Phone Switchover. We would like to show you a description here but the site wonât allow us. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. Virgin messaged yesterday saying I would get a 2 hour time slot, I didnât get this. Wish Local. We would like to show you a description here but the site wonât allow us. Very. My housemate bought her daughter a tablet from some catalog she uses (think it's K&Co), and they use Yodel. on â28-03-2023 08:11. We would like to show you a description here but the site wonât allow us. Have a delivered image sent directly to your device as soon as we have delivered your parcel. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. YODEL. Scroll down and click on create new label. Forum Team. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. Yodel also do not arrive during the time they state they will, and then expect you to stay in all day the following day. Simply select the track your parcel. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. We would like to show you a description here but the site wonât allow us. Browse Virgin Media Virgin Media Community. Created Sep 23, 2009. Joining in. Yodel. We will also take a photo of your parcel when weâve left it in a safe. Virgin Media. KLM â Live Hologram Bar. You donât need a phone line to enjoy the most powerful and reliable broadband. 0345 454 1111* â on any non-Virgin Media phone *Call costs may cary About Yodel tracking Download the Yodel Parcel Tracker app Receive push notifications at every step of your parcel's journey plus see a two hour delivery window for every parcel delivered to a door Download now What does my tracking mean? Understand what your parcel tracking is telling you Find out Collect your parcel Prefer to collect your parcel? Rob Beck ordered a new router from Virgin Media in March. 4K compatible TV/device required to watch Ultra HD. Lee1981. The issue is there was more than one item in the parcel. com/callcosts . Hi I joined as a new customer on 2nd January was told my order would be with me by the 5th now itâs saying on yodel Parcel returned to - 5221309. Just another question. I contact virgin and they reckon yodel are delivering it and itâs definitely not been returned. Good evening everyone, I was wondering if there are any Virgin Media Staff on here that could help me out please? A HUB 4 is supposed to be delivered today (although I canât wait for the hub 5 to be Honest, so I can use the full speed of the connection on my own Router). They failed to deliver my router on Saturday. Amazon Returns. Virgin Media deliver their routers via Yodel And now Yodel's delivery tracker is saying that I am unauthorised to make changes, despite the fact that I only want to see if they've tried. Nothing turns up so I call VM and they say theyâre having issues with delivery parter Yodel, whereby VM are issuing the order and Yodel are apparently saying they have no order/delivery on their end. Just come back nearer to your delivery date â then as soon as a link is displayed, you can track your order. My Virgin Media App. ) Need help? Visit head to our tracking page and check the date your parcel is due to be delivered. They do have a business service with an SLA, but that of course costs more. Manage Your Account. We would like to show you a description here but the site wonât allow us. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. Webchat â You can chat freely with the customer service on the web chat and. or Virgin TV box â in the sepËrËte pËper bËgs provided, Ënd fold the top of the bËgs over 1 2 Put the bËgs into the box. But this was before we were due to move in - so when Yodel gave m. Yodel strikes again. Spoke to them on the chat portal multiple times where I was told it would be delivered on that day. 3:41 PM · Jul 24, 2023. By Ryan Morrison. Iâve been back and forth between customer services and sales ect to try and sort out my avalanche of a mess created by virgin media. Virgin Media is part of the Liberty Global organisation, which also includes other media and. Reply. Hub 3 stuck at Yodel. Joining in. Signed up with VM and hub, tv box and services were due to be delivered and activated on Wednesday (9. countjac. Options. on â16-03-2023 19:38. Can someone please contact Yodel for me to fix the delivery ASAP?We would like to show you a description here but the site wonât allow us. I would be grateful for any advice on the best way to proceed. Called Virgin support at 5pm who confirmed a 7pm - 9pm Yodel slot. on â29-11-2022 08:31. Where is your parcel coming from: Where is your parcel going to: Weight. not to me. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. I kindly asked the particular agent who was with me at that time to help me out with raising a complaint which I know is ideally meaningless. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. Minimum 800Kbps recommended per device accessing the. Sign in . We wouldn't be able to advise directly on the information provided by Yodel, as this would be based on their own internal investigations as to why this parcel was not delivered. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Simply select the track your parcel link in the email and enter the code to get the latest update. We would like to show you a description here but the site wonât allow us. 09/11/23 14:35. Processed at National Hub. Hi! I am a Virgin customer for more than 2 years now, we have Virgin media broadband, tv, landline and a sim (O2) with the Volt pakage at - 5314847. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. on â21-11-2022 15:03. I checked the delivery tracking and it notified me that the parcel has been returned to sender. If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. Call us from a textphone on 18001 0345 454 1111. VirginMedia can you please help!!!! 0 Kudos. I am expecting delivery of the Hub 5 today myself and awaiting being sent/given a 2 hour time slot from Yodel. *If you have a delivery note there should be options to collect the router from your local Yodel depot or request a redelivery. . It was initially due for delivery yesterday but I received an email on the 25th that stated it would arrive on the 29th instead. To re-schedule your QuickStart date, youâll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 *. 5 stars and DPD 2. . Well guess what I waited in all day for delivery nothing from Virgin media or Yodel even though I called Virgin media about 5 times through out the day and every time it will be with you buy 21. I then went onto virgin chat and they said another one would be sent out . Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. Unfortunately we don't use the Openreach master sockets as they are BT only. Download the Yodel app and you'll receive a two-hour delivery window on the morning of your delivery for every parcel delivered to a door. 08/11/23 14:01. Str33t. Here are some of the most innovative travel videos. Thank you for the update, please let us know how things go. Did not hear from Yodel. The talks between Virgin Media O2 and. 07/11/23 17:47. When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. 07/11/23 16:47. Everything you need is posted to you. on â08-11-2022 12:42. But then not delivered. Stream. Two different men tried to retrieve the parcel from me but I refused. Yodel is part of Logistics Group Holdings, and according to Companies House filings [ PDF ], it recorded earnings before income tax, depreciation and amortisation of ÂŁ65. We would like to show you a description here but the site wonât allow us. (NYSE: GXO) is the worldâs largest pure-play contract logistics provider. Options. virgin media. I would be grateful for any advice on the best way to proceed. Scam texts can also come from unrecognised numbers. Hub 3 stuck at Yodel. Yodel said that they made 3 attempts but it was a lie as I could not see any driver attempting to deliver the package. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. Yodel, returned to sender. We would like to show you a description here but the site wonât allow us. Why has this happened and how can it be fixed?We would like to show you a description here but the site wonât allow us. Now they have shifted the package JD0002230630967367 to the depot and asked me to coll. Virginmedia is a residential service and there is no service guarantee. Zavvi. We wouldn't be able to advise directly on the information provided by Yodel, as this would be based on their own internal investigations as to why this parcel was not. We would like to show you a description here but the site wonât allow us. GXO is committed to providing a world-class, diverse workplace. Options. Still no response from this CEO executive team, can I ask why virgin can't just send me a new phone as it is quite obvious I didn't receive the first one? I've not even been asked for evidence to prove I didn't receive my parcel (which I have in abundance)Yes, Virgin Media returns in the UK are completely free. Have you received a number similar to this? ^AAâ- , and Harmonic disclaims any obligation to update any forward-looking statements in Harmonic's - time multiscreen video processing and encoding technology enables Virgin TV Anywhere customers to multiple high-quality adaptive bit-rate streams optimized for emerging television and video services - service providers to subscribers in video. She called back and left a voicemail confirming that it was booked in and would be. Yodel lost quickstart router, ordered a replacement and now Yodel's found and delivered the first router. I received a text from VM on 24/11 saying it would be delivered on 25/11 and to await a time slot from Yodel to then get an email late 24/11 from Yodel to say. Virgin Mobile. Or stream, control and manage. See where this Helpful Answer was posted. Through the Yodel Track app you can arrange your Yodel Deliver to Store return and track its journey back to the retailer all in one place. Send a parcel with Collect+. Virgin Media; My Virgin Media; Shop; Help;. FedEx. Once it is, you'll receive a letter/email advising you of the date we're moving you over. Any help? - 5120948If your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. | Read 413,941-413,960 Reviews out of 788,377Mobile phone scam. Sports Direct. We would like to show you a description here but the site wonât allow us. PlËce Ëny other bits Ënd pieces â like cËbles, remotes, power supplies Ënd WiFi Boosters or Pods, Ës well Ës the spËnner â loose Ëround the bËg 3 Tuck the side ËËps into the box to close itHi there Bradley2, Thanks for your post and welcome to the community. Yodel said my box has been delivered but when questioned they then said it was lost . Published: 22 Jun 2022 16:15. Verified account Protected Tweets @; Suggested usersRob Beck ordered a new router from Virgin Media in March. Everything you need is posted to you. Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipment. Calls to this number cost the same as national rate and will be included within national rate inclusive packages. on â04-02-2023 10:23. I dropped it off at the nearest Collect+/Yodel point (local corner shop). We would like to show you a description here but the site wonât allow us. KLM Royal Dutch Airlines has built a hologram bar where people can meet to exchange local tips when they are waiting for flights. Where is your parcel coming from: Where is your parcel going to: Weight. Absolutely crap service. The Collect+ Send service is in partnership with Parcel2Go. Thanks in advance. Received email on the 19/7/21 to advise my ord. Stream from Virgin Media. Re: Yodel (oh god, no) email when. Please bear in mind that the delivery. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Do you agree with Yodel's 4-star rating? Check out what 952,380 people have written so far, and share your own experience. From ÂŁ 38 a month. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. It didn't arrive and the next. How to track a home delivery. We would like to show you a description here but the site wonât allow us. Openreach has just launched a revised. How many stars would you give Virgin Media? Join the 85,617 people who've already contributed. My Virgin Media App. According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. I contacted Virgin Team who said it could take 3-5 days - still nothing. I placed the order on the 24th, and then got an email on the 25th telling me that my order was on it's way. As you can see from the above, they donât have any record of any parcels due for my address. Re: Virgin parcel scam. I ordered a new iPhone 13 with iPad to be delivered by the 23/7/21. I was never contacted. But if the box is truly lost, wouldnât it be eas. Now I am the one feeling uncomfortable (potential victim of fraud) because I have signed. Virginmedia is a residential service and there is no service guarantee. Visually impaired young Southampton fans get enhanced view special headsets pa ready. We would like to show you a description here but the site wonât allow us. Compare TV, broadband and phone; Oomph bundles Virgin Mediaâs producer registration numbers under the WEEE Regulations 2013 are: Virgin Media ltd WEE/KA0136ZT / Virgin Mobile Telecom ltd WEE/JJ0135ZT Packaging In recent years weâve increased the volume of packaging returned through our supply chain infrastructure. We would like to show you a description here but the site wonât allow us. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Parcels returned to the retailer within 72 hours. The Voice. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. To whom is May concern. . Unfortunately I didn't received any package tracking number nor text with delivery details. The guy did say it would be a hub 5. I received a text from Virgin stating my equipment will be delivered on 25th July and Yodel would contact me with a 2 hour delivery slot. 2. But then the envelope arrived to return it and I used this instead. 13-01-2023 14:29 - edited â13-01-2023 14:30. eBay. Wasted a day waiting for Yodel to deliver my quick start kit, no tracking number, no text message to give a 2 hr window. No still no tracking number. So I contacted Yodel, and they've said it was delivered at ~14:00 (not 9:30 as Yodel website says). Options. ^SLâWith the Yodel app you can. In response to maubarreira88. When your parcel is marked as "Delivered" by Yodel, your service will be automatically activated, which will generate and activate your billing cycle. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. Networking and WiFi. 7 stars for customer service. With a suitable router you can automate the failover so that there is no break in. Enjoy M250 broadband + phone + O2 SIM for £44. I was told that both orders have been cancelled and that my mothers account was flagged. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. Flag for a moderator. Router Not Delivered. . Very. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 4139037141) Look around your front door to double-check that Yodel hasn't left you a delivery note*. Horrific service from Virgin Media !!! on â21-09-2022 16:05. Any ideas? ThanksYodel Delivery email. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi Matthew, Yes I spoke to the team and they told me it was cancelled because of âsecurity checksâ. Send a parcel with Collect+. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Stay safe online. We would like to show you a description here but the site wonât allow us. All you need to do is put our kit in the pack, attach the included label and go to a Collect+ store. Manage all your home and store deliveries in one place. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2The Barclay family have made an offer to repay in full a £1. As long as you have the tracking number if Virgin Media contact you, there is nothing to worry about as it is up to Yodel to locate the parcel as they have lost it not. on â12-11-2022 20:05. Delivery company Yodel says it experienced a 'cyber incident' which, one cybersecurity expert says, could be a ransomware attack. We would like to show you a description here but the site wonât allow us. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Joining in. If you are not able to rearrange during your delivery, you will need to wait for your driver to attempt to deliver your parcel, when you will receive a calling card detailing what steps you will need to take next: If you have received an Orange. Virgin said my router should arrive on Tuesday the 6th. consumer polling and social media complaints. I call virgin and they have no idea about it being returned. Security matters. How do I get Virgin Media Broadband, TV and Phone installed? Find out all you need to know about getting your Virgin Media Broadband, TV and Phone services installed. It looks like I have received a proper contract for the broadband. My virgin Iphone 14 was due to be delivered today 27/03 so I check yodel tracking and it says âreturned to senderâ upon senderâs request. Who we work with. Click & Collect with Yodel is easy. DHL Walk In Send. Shop. Zooplus (but for extra you can upgrade to a different company -. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site wonât allow us. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). Now get a letter from Virgin saying I have my TV and phone back hoch I cancelled and the bill is £116 a month!!. Shop online with over 90 brands and have your items delivered to your local store. Tesco Direct. Verified account Protected Tweets @; Suggested usersWeâve all heard of phones being likened to bricks, but how about a cracked tile?That was what confronted one shopper when she opened the box for her brand new iPhone. Do you agree with Yodel's 4-star rating? Check out what 511,736 people have written so far, and share your own experience. Fun story, I was in a block of flats with virgin media. Your Virgin Media return En route. I contact virgin and they reckon yodel are delivering it and itâs definitely not been returned. Processed at National Hub. Can I have some assistance with this please as I have done my bit but yet again Yodel seem to have lost or stolen it and I donât want to. They'll then give you a receipt that allows you to track your package, so you know when we've got it back. We could not find the parcel anywhere near the house at all. 10/11/23 15:13. 10/11/23 10:32. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Yodel are totally useless. @Notacustomer21 wrote: I received a parcel containing an iPhone, Apple Watch and virgin SIM card. Not all channels from a Virgin Media home phone, visit virginmedia. Yes - of course. DPD scored lowest when consumers were asked if theyâd had a problem with their last delivery. Use our app to: - Send a parcel from any of our thousands of local stores. We would like to show you a description here but the site wonât allow us. 1. Enter a town or postcode to find your nearest store: Itâs easy to Click & Collect your Virgin Media order with Yodel. Internet and TV services were turned off last Friday (4/11/22) as the previous tenant had left. GXO has collaborated with Virgin Media since 1999. 44pm and the parcel. Re: Yodel (oh god, no) email when. Thanks for your post and apologies to hear you're received this email. @Zach_R. It was supposed to arrive on the 21st, it didn't arrive, but I decided to wait, this morning I checked yodel, and the delivery is incomplete and has been returned to sender. Yesterday it was showing for delivery, today if I hadnât. Being returned to Virgin Media. Account - Cable. ) Need help? Visit Firstly, head to our tracking page and check the date your parcel is due to be delivered. I returned the virgin media packaging but they give me a bill in Managing Your Account - Cable Saturday; Balance on Virgin influencing my credit score since a renewal 2019. We would like to show you a description here but the site wonât allow us. In fact, I should receive my equipment last Friday, while it was disappeared and none any useful information could be obtained from either Yodel's website or their customer services' call. Phoned 150 first thing and actually got through to a UK call centre! The original order is now cancelled and a replacement order is being delivered on Saturday although it's still going to be Yodel delivering. 35 votes, 12 comments. If you're currently connected through the socket in the wall then eventually you will be moved over to 21CV once it's all up and running in your area. on â02-02-2023 09:43. Iâve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. | Read 28,241-28,260 Reviews out of 422,000Today is the second day in another round of 3. God help anyone waiting for a delivery from yodel. GXO operates Virgin Mediaâs primary distribution center in Wellingborough, known as âthe Big Red Shed,â along with. Yodel stole my parcel. What have Yodel advised in regards to the delivery? Have they raised an investigation? RPYodel Lornetwining66 Joining in Options on â27-03-2023 21:51 Can someone tell me I've had a TV box ordered from 25th but not arrived on Yodel app it's saying it's. The UKâs most popular channels, Catch Up services and built-in apps, in one place. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. - Virgin Media. Inpost. I must admit this was after I had to considerably push for them to check further as they kept saying yodel did have the parcel. Delivered Exactly. My order was set for yesterday after agreeing to an early setup with virgin, yodel did not attempt to deliver, no card was left and i have - 5048059Download the Virgin Media Connect app Troubleshooting 19 Get more from your kit Get more from your kit. and delivery tracking information. Yodel is just the latest victim of a cyber "incident" and undoubtedly will not be the last. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals We would like to show you a description here but the site wonât allow us. once the package has been entrusted to the Yodel network! 0 Kudos Reply. Virgin Media. Check with your retailer if you can use our home collection returns service or click here to see if you can return through our Deliver to Store service. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. Browse Virgin Media Virgin Media Community. Iâm so frustrated with Yodel. I've also received text. We would like to show you a description here but the site wonât allow us. Options. Just to let you know Carley this is not and "acceptable solution " as the green tick implies. That evening the Yodel tracker says delivery was attempted but they âcouldnât gain access to the propertyâ. Please bear in mind. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. We would like to show you a description here but the site wonât allow us. Despatched from BOREHAMWOOD DEPOT. Do you agree with Yodel's 4-star rating? Check out what 511,736 people have written so far, and share your own experience. jk1980. wonkydragon. Reece_MH. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with TelefĂłnica SA to launch a new corporate business, Virgin Media O2. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos. Virgin text me in the 25th telling me yodel would contact - 5191673. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. We would like to show you a description here but the site wonât allow us. Entertain me; Broadband Deals. Received my new - 5055353Re: Yodel. Kit we want returned. We would like to show you a description here but the site wonât allow us. 42 (exc VAT), posting a parcel to your family, friends or customers through the Yodel network is easy and affordable. I was in all evening and no one came to my door. I tried to contact Yodel customer service. I'm going to send you a private message in a few moments so that I can take some additional details from you and have a closer look at things. Virgin Media 8JAV900082856961 Take your Virgin Media parcel to a Yodel Store Take to Store En Route Returned. Virgin Mobile. Yodel says delivered but hasnât. PER MONTH. 15 Comments. on â30-05-2023 13:29. My parcel with a hub 4 was supposed to be delivered on Tuesday. All looked ok. Parcel appears to be stuck at their National Hub! See below: Tracking details for 8KXE002539244961 Thursday, December 29 2022 11:52 Parcel to be taken to a Yodel serviced Collect+ Point 11:52 Received at SCOT-MID CO. 30am yesterday. Yodel strikes again. Anyway, yesterday (Wednesday) I came home to find a card stuffed through the door to say that they'd tried to deliver a parcel for her, but as nobody. backtothefuture. GXO operates Virgin Mediaâs primary distribution center in Wellingborough, known as âthe Big Red Shed,â along with. - Keep all your orders in one place. Virgin Media Quickstart set up. Zavvi. The gormless woman at Argos said "perhaps its stuck. But have only in the last - 5206771. When he arrived home one day he noticed a note in the letterbox from Yodel. Virgin Media warns its customers: âPhishing is a type of online fraud where malicious third parties may send you an email or online message designed to look as if they are from Virgin Media (or. Find your nearest Yodel Store. For queries on delivery charges from online retailers please contact the retailer directly. However, 23% of Virgin Media customers had a reason to complain, against 21% for TalkTalk (whereas only 16% of Sky. I'm sorry to hear you haven't received a confirmation text for your timeslot. . Scam texts, often referred to as smishing, are texts received when scammers have disguised SMS messages to look like theyâve come from a legitimate company. Stay safe. After waiting in all day yesterday, Yodel tell me that my quick start package has been delivered. Remember your phone will need to be in as ânewâ condition as possible and in its original packaging to return it. Parcel collected by courier. Options. backtothefuture. When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. A Yodel drop store is usually a convenience store, pharmacy, supermarket, or similar; in fact, youâve probably been to one on numerous occasions without even releasing. We would like to show you a description here but the site wonât allow us. If VM tries to charge you, you can always post back on. With the issues regarding your online account, that is part of an ongoing outage at this precise moment. @Zach_R. SpeedI had texts off Virgin yesterday and the day before, confirming my broadband box was on its way and that Yodel would inform me of my delivery slot. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's.